You can now use the new Isha’at support page, where you may find answers to frequently asked questions to containg us directly. We kindly reccommend that you first check the FAQs before contacting the Isha’at department.
If you are facing any IT related issues contact [email protected]
National Ijtema Support
Please use the contact form to submit a request for support regarding National Ijtema 2025. You will receive an acknowledgment via email once your request has been received.
You must have an MKA email address to access the link below.
Isha'at FAQs
We’ve combined a list of frequently asked questions and catagorised them accordingly. From Canva related issues to requesting Isha’at support on any matter. We highly recommend you view this section first.
Content Management System (CMS)
What is the content management system?
The content management system (CMS) is the back-end of the Khuddam website where users who have granted access can upload content regarding news articles, events or pages depending on their level of role that is assigned to their account.
How can I access the Content Management System
Login using your Microsoft account on khuddam.org.uk/wp-login
Who has access to the content management system
Local Qaideens, Regional Nazimeens, National level users.
What types of content am I allowed to upload?
This can vary between news articles, where you give a summary of the latest events or programme that have taken place within your qaidat or region. Events can be utilised to list any local, regional or national event, you can add all the programme information details within the events section of the CMS. Or Pages can be uploaded, these can be singular or a wide variety parent pages linking to a main page which is only accessible to national level users.
Is it possible to edit someone else’s articles or events?
No, the content that YOU have created can only be edited by YOU. Others can only view the content you have made publicly available.
Is there a handbook that can be used to support me when uploading content?
Yes, our interactive CMS guide will provide additional support on areas of the CMS, for now you can refer to our pdf handbook here.
Isha'at Resources
Are there any Isha’at resources available for this year’s Ijtema?
Yes, every year we publish a set of brand-new templates and brand guidelines on how to support your promotion materials for your local or regional ijtema.
Head to ijtema.org.uk/resources
Do I have to use the resources made by Isha’at team?
No, you are free to make your own promotional materials in accordance to the MKA Branding guidelines.
What editors can I use to edit or make my promotional materials?
You can use a range of materials, however MKA Isha’at have got a Canva Teams account where Regional Nazimeens can work with local nazimeens to make their promotional Materials. If you do not wish to use Canva then you can simply use photopea and edit one of the materials on the ijtema.org.uk/resources templates.
Who can access Canva?
Only regional Nazimeens can access Canva if they have a Microsoft account, Regional nazimeens can request ONE additional account for local nazimeens to share across their local Nazimeen Isha’at to create thier own Ijtema promotional materials.
What should I do if I can not see the brand templates?
If you’re unable to see the brand templates use the contact form – mka.uk/ishaat-contact
Can I borrow equipment for an upcoming event?
If you need Ishaat assistance for an upcoming event, you must contact the Ishaat team outlining your request in full detail. Use mka.uk/ishaat-contact.
General
Do Local Nazimeen have their own Microsoft Accounts
No
How do I change my password on my microsoft account if I can’t log in?
Contact [email protected]